Eido vs Intune Advanced Analytics in Microsoft 365 E3 and E5
During the summer of 2026, Microsoft folded more of the Intune Suite into its enterprise plans. Microsoft 365 E3 now brings Remote Help and Intune Advanced Analytics, with Intune Plan 2, and E5 brings the full Intune Suite, including Endpoint Privilege Management, Enterprise App Management and Cloud PKI (Redmondmag; Recast Software). The rollout ran from June to August, so most enterprise tenants on E3 or E5 have it now.
That leads to a fair question from the teams we talk to: if Advanced Analytics is already included, what does Eido add? This post answers it honestly. Advanced Analytics is good, and where it is the right tool we say so. Every Microsoft claim below links to the Microsoft Learn page it comes from, checked in October 2026.
| Intune Advanced Analytics | Eido | |
|---|---|---|
| Platforms | Windows, and Windows 365 Cloud PCs | Reporting and patch grading on Windows, Windows 365, macOS, iOS, iPadOS and Android; the Eido Client on Windows |
| Performance | CPU and RAM spike scores, averaged over 14 days | Any of 3,000+ counters, charted by the minute for 7 days |
| Device events | A timeline for one device at a time | Crashes, hangs and blue screens every 5 minutes, kept 12 months, searchable across the fleet |
| Live device state | Device query: read-only KQL against one device | Live tools that act: end a process, restart a service, clear a print queue |
| History | Trends inside each report | 12 months of daily scores for compliance, configuration, apps and patching |
| Reporting | Reports in the admin center | 120+ ready reports, dashboards, scheduled email and branded PDF workbooks |
| Policy changes | Not covered | A version on every change, setting history and a restore |
| Software use | Not covered | Who ran each app, on which device, and for how long |
What Advanced Analytics is
Advanced Analytics extends Intune’s endpoint analytics. Microsoft lists resource performance, battery health, anomalies, a device timeline, device query for one or many devices, and device scopes (Microsoft Learn: Advanced Analytics). Its device features support Windows devices that are Intune-managed or co-managed and Entra joined or hybrid joined.
It is genuinely useful. Resource performance shows which device models spend the most time with their CPU or memory under pressure, which is exactly what a hardware refresh plan needs. Device query answers “what is on this machine right now” without a remote session.
Performance: refresh planning, or this machine at 14:20
Resource performance scores each device on CPU and RAM spikes, with the spike percentage averaged over 14 days (Microsoft Learn: resource performance). That is a fleet view, built for trends and purchasing.
When a user says their laptop froze at 14:20, you need the minute, not the fortnight. The Eido Client charts any of the 3,000+ Windows performance counters, minute by minute, for the last seven days, with samples taken as often as every three seconds. The two answer different questions, and an enterprise needs both.
Live state: reading a device, or fixing it
Device query runs a KQL query against one Windows device in real time and returns its state, from processes and services to registry values. It is limited to 15 queries a minute, and for a fix Microsoft points to a reboot or a remediation script (Microsoft Learn: device query).
Eido’s live tools act from the device page: end a stuck process, restart a service, clear a print queue, browse the event log or edit the registry. Write actions stay off until you switch them on, risky ones ask for a fresh Microsoft Entra sign-in, and every action is logged.
Events: one device, or the whole estate
The device timeline is a single-device view of what happened and when. Eido’s Client checks the event log every five minutes for crashes, hangs, blue screens and unexpected shutdowns, keeps them for 12 months, and makes them a report like any other, so “which model blue-screened most this week” is a query, not an investigation.
Platforms
Advanced Analytics is a Windows feature. Eido’s reporting, health grades and patch status cover Windows, Windows 365, macOS, iOS, iPadOS and Android, measured against your own rules. To be equally clear about our side: the Eido Client, which powers live performance, events and the live tools, is Windows too.
What Advanced Analytics does not set out to do
Advanced Analytics is about device health and troubleshooting. It does not keep versions of your Intune policies, it does not tell you whether installed software is used, and it does not email reports or build PDFs for leadership. Those are a large part of what Eido is for:
- Policy history and restore. A new version every time a policy changes, the value of every setting over time, and a restore when a change goes wrong.
- Software metering. Who ran each application, on which device, on how many days and for how long, through Intune Remediations with no agent.
- Reporting. More than 120 ready reports, 12 months of history, dashboards, scheduled email and branded PDF workbooks, plus Odie to build what is missing from a sentence.
Use both
If you have E3 or E5, use Advanced Analytics: it is included, and resource performance and device query are worth having. Eido sits alongside it, read-only by default, and adds the history, the reporting, the policy safety net and the hands-on fixes. Book a demo and we will show you the two side by side on your own estate.